Today, we got up to take care of posters again, and go to some early morning seminars on Axle, Brake and Bearing Maintenance, Fire Safety, and others. The fire safety included watching a volunteer from the audience use a fire extinguisher on a real fire (outside).
On our way, I stopped by the Heartland Tech Command Post to check on the status of our two repair items. Part of the Rally includes Heartland doing some complimentary maintenance during the time we are here. Our items were to replace the largest slide-out's slide seals, and fix our front door which was out of alignment. They could not find my paperwork, but figured techs had it and were out in the field... They would call me if we were not home.
Well, as we headed to the 2:15 seminar, I checked back with them to say no one had come by or called me. They immediately took my info and said the next tech in would be sent my way, so I hung back to wait while Tony headed to another seminar on Electrical Systems.
About 15 minutes later, two techs showed up to handle the items. Originally, I wanted all of the living room slide seals replaced, but we settled on them doing the "D" seal that was deteriorated on top and one side. They said the others still looked good. Then they looked at the other slide-out seals, (kitchen and entertainment slides) and replaced two other top "D" seals that needed it.
They also worked on the door, and got it closing much better. No longer do we have to SLAM the door to get it to latch. YAY! Now we can fix the frame around the door window.
Then I asked if they could do another quick favor and replace the cable outlet (we previously purchased) on the exterior of the rig. He had the screw driver and caulk, so I thought he could do it pretty quick! He did the replacement in about 2 minutes! Thanks, Heartland!
After the repairs were done, Tony came home for a bit and then we headed out to the evening event. Dinner, followed by a presentation by Jamie Bianchini, a slideshow with narration about his 8 year journey bicycling around the world and sharing rides on his tandem bike with total strangers. It was pretty amazing! He wrote a book about his experiences, and Heartland has supplied him and his family with a North Trail that he uses to travel the US promoting his book. It was inspiring to see how total strangers took him in, and how he found unique ways to give back to the communities he rode through, along his journey.
Jamie Bianchini, Coley Brady (Heartland VP of Sales) and Mike Creech (Heartland North Trail General Manager)
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